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Winning Korea Service Grand Prix for the Third Consecutive Year
Winning Korea Service Grand Prix for the Third Consecutive Year 2004-06-20
 


Hyundai Shipping has won ‘Service Grand Prix’, given by Korea Service Standard Association and Ministry of Commerce, Industry and Energy, for the third consecutive year.
 
The prize, given by Korea Service Standard Association and Ministry of Commerce, Industry and Energy and sponsored by Korea Service Management Society, the Dong-A Ilbo, and Maeil Business Newspaper, is awarded to a company that has established customer-oriented quality innovation system and offered top quality services, enhancing corporate competitiveness and public happiness.
 
This year Hyundai Shipping earned 160 points in leadership, 150 points in strategy, 150 points in the system, 100 points in human resources, and 120 points in customer satisfaction. After examined in the seven categories through the paper review and field inspection, Hyundai Shipping was selected as the company that deserves receiving Service Grand Prix. 
 
In particular, the examiners rated highly the company’s efforts to provide special ‘value’ to customers through differentiated service quality and prices based on its philosophy of ‘always offering higher value to the customers’. Moreover, Hyundai Shipping is the first company that has won the prize for the third consecutive year since it was created.